Privacy & Security

    Privacy Policy

    Your privacy and data security are fundamental to our mission. Learn how we protect and handle your information.

    Last updated: June 27, 2025

    Data Protection

    Enterprise-grade encryption and security measures protect your sensitive information.

    Your Rights

    Full control over your data with rights to access, modify, or delete your information.

    Transparency

    Clear communication about how we collect, use, and protect your personal data.

    Information We Collect

    Account Information

    Name, email address, company information, and contact details provided during registration.

    Usage Data

    API usage statistics, search queries, and platform interaction data to improve our services.

    Technical Data

    IP addresses, browser information, and device identifiers for security and performance optimization.

    Communications

    Support messages, feedback, and other communications with our team.

    How We Use Your Information
    • Provide and maintain our dark web monitoring services
    • Process payments and manage subscriptions
    • Send security alerts and service notifications
    • Improve our platform and develop new features
    • Comply with legal obligations and enforce our terms
    Data Security

    Encryption

    All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

    Access Controls

    Strict access controls ensure only authorized personnel can access your data.

    Regular Audits

    We conduct regular security audits and penetration testing to maintain the highest security standards.

    Incident Response

    Comprehensive incident response procedures to quickly address any potential security issues.

    Information Sharing

    Limited Sharing Policy

    We do not sell, rent, or trade your personal information to third parties for marketing purposes.

    Service Providers

    We may share data with trusted service providers who assist in operating our platform, subject to strict confidentiality agreements.

    Legal Requirements

    We may disclose information when required by law or to protect our rights and the safety of our users.

    Business Transfers

    In the event of a merger or acquisition, user data may be transferred as part of the business assets.

    Your Rights

    Access Rights

    Request access to your personal data and information about how it's processed.

    Correction Rights

    Update or correct any inaccurate or incomplete personal information.

    Deletion Rights

    Request deletion of your personal data, subject to legal and contractual obligations.

    Portability Rights

    Receive your data in a structured, machine-readable format for transfer to another service.

    Data Retention

    We retain your personal information for as long as necessary to:

    • Provide our services to you
    • Comply with legal obligations
    • Resolve disputes and enforce agreements

    Account data is typically retained for 7 years after account closure for legal and regulatory compliance.

    Cookies and Tracking

    Essential Cookies

    Required for basic platform functionality, including authentication and security features.

    Analytics Cookies

    Help us understand how users interact with our platform to improve performance and user experience.

    Cookie Management

    You can control cookie preferences through your browser settings, though this may affect platform functionality.

    Contact Information

    For questions about this Privacy Policy or to exercise your rights, contact us:

    Email: [email protected]

    Support: [email protected]

    Address: MSP Dark Intel Privacy Office

    We will respond to your requests within 30 days as required by applicable data protection laws.

    Policy Updates

    This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email and prominently displayed on our platform. Your continued use of our services constitutes acceptance of the updated policy.