Your privacy and data security are fundamental to our mission. Learn how we protect and handle your information.
Privacy & Security
Privacy Policy
Last updated: September 30, 2025
Information We Collect
Account Information
Name, email address, company information, and contact details provided during registration.
Usage Data
API usage statistics, search queries, and platform interaction data to improve our services.
Technical Data
IP addresses, browser information, and device identifiers for security and performance optimization.
Communications
Support messages, feedback, and other communications with our team.
How We Use Your Information
- Provide and maintain our dark web monitoring services
- Process payments and manage subscriptions
- Send security alerts and service notifications
- Improve our platform and develop new features
- Comply with legal obligations and enforce our terms
Data Security
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access Controls
Strict access controls ensure only authorized personnel can access your data.
Regular Audits
We conduct regular security audits and penetration testing to maintain the highest security standards.
Incident Response
Comprehensive incident response procedures to quickly address any potential security issues.
Information Sharing
Service Providers
We may share data with trusted service providers who assist in operating our platform, subject to strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law or to protect our rights and the safety of our users.
Business Transfers
In the event of a merger or acquisition, user data may be transferred as part of the business assets.
Your Rights
Access Rights
Request access to your personal data and information about how it’s processed.
Correction Rights
Update or correct any inaccurate or incomplete personal information.
Deletion Rights
Request deletion of your personal data, subject to legal and contractual obligations.
Portability Rights
Receive your data in a structured, machine-readable format for transfer to another service.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Account data is typically retained for 7 years after account closure for legal and regulatory compliance.
Cookies and Tracking
Essential Cookies
Required for basic platform functionality, including authentication and security features.
Analytics Cookies
Help us understand how users interact with our platform to improve performance and user experience.
Cookie Management
You can control cookie preferences through your browser settings, though this may affect platform functionality.
Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us:
Email: [email protected]
Support: [email protected]
Address: MSP Dark Intel Privacy Office
We will respond to your requests within 30 days as required by applicable data protection laws.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email and prominently displayed on our platform. Your continued use of our services constitutes acceptance of the updated policy.